This range is provided by Revecore. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$15.00/hr - $15.00/hr
Ready to make a difference for hospitals while working from home? Start your next chapter at Revecore! For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We’re powered by people, driven by technology, and dedicated to our clients and employees. If you’re looking for a collaborative and diverse culture with a great work/life balance, look no further.
Revecore Perks:
We offer paid training and incentive plans
Our medical, dental, vision, and life insurance benefits are available from the first day of employment
We enjoy excellent work/life balance
Our Employee Resource Groups build community and foster a culture of belonging and inclusion
We match 401(k) contributions
We offer career growth opportunities
We celebrate 12 paid holidays and generous paid time off
Location: Remote - U.S.A.
PurposeContacts patients to gather insurance benefit information for accident claims from auto, home, other liability, and health policies. Provides the patient a positive experience following the hospital visit.
Essential Duties And Responsibilities
Explains the coordination of insurance benefits for patients in a way that the patient understands.
Maintains proper account documentation in Needles and other computer systems.
Responds to email and phone correspondence per department guidelines.
Resolves any issues noted in the QA work reviews.
Continues education and professional development by attending staff training, department Lunch and Learns, Revecore University, and attending Continuing Education Classes.
Assists with new employee training. Provides initial one-on-one training in position basics and best practices, and serves as a resource for new employees.
Completes special reports as required, such as aged reports, checklist audits, denial reports, etc.
Performs special projects as assigned.
Maintain confidential information, whether verbal, written or electronic, which I will learn in the course of my work at Revecore.
Will not access or attempt to access confidential data that is unrelated to my job duties in the course of my work at Revecore.
Will not disclose Protected Health Information (PHI) in violation of law.
Job Knowledge, Skills And Abilities Required
Ability to communicate effectively verbally and in writing. Proven ability to speak on a one-to-one basis with patients, attorneys and adjusters using appropriate vocabulary and grammar to explain what is required and obtain information while typing the patient’s response.
Demonstrated ability to work independently and follow-through on assignments with minimal direction.
Must be able to pay attention to detail in order to produce accurate work, often under minimal supervision.
Proven ability to be assertive in order to proactively resolve issues.
Must be skilled in problem analysis and resolution.
Demonstrated ability to organize and set priorities according to situational demands.
Working knowledge of computer functions including the internet, and computer software such as Microsoft Office suite and Word Perfect; working knowledge of or ability to learn AcciClaim and SharePoint.
Education And Experience Qualifications
High school diploma or equivalent required.
Experience handling a large volume of phone calls to collect information.
Working knowledge of Microsoft Office suite (Word, Excel)
Eagerness to learn new technologies and develop proficiency in internal applications
Strong computer navigation skills and experience using multiple software programs simultaneously to complete work.
Ability to work in Eastern (EST) or Central (CST) time zone
Must reside in the United States within one of the states listed below: (multiple states can be listed for remote roles, ideally in EST or CST)
Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin, and West Virginia
Not required, but preferred:
At least one year of experience in a professional office environment.
Experience with the Coordination of Benefits and Subrogation requirements
Work at Home Requirements:
A quiet, distraction-free environment to work from in your home
A reliable hard-wired private internet connection that is not supplied via cellular data or hotspot is required.
Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads.
The workspace area accommodates all workstation equipment and related materials, and provides adequate surface area to be productive.
Revecore is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.
We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Hospitals and Health Care
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