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Amy Daroukakis
Cultural Strategist & Community Catalyst | Foresight, Inclusive Innovation, Trends & Talks | Author [25] | Brighton | Berlin | Athens | CultureConcierge.co
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"The only hotel in Cannes with no stars." Can someone please give my accommodation an award? Last week, for the Cannes Lions International Festival of Creativity, some came via private jets with unlimited expense accounts or bravado brand budgets [yes, we need to talk about this in today's economy]. And some of us stayed on our own dime in places* with epic slogans like: "The rooms are small; save your big ego for the Croisette." OR"If you want stars, go to the red carpet" When I asked the hotelier the reason for the slogan, he said he didn't want to overpromise and underdeliver. Nor did he want the drama of those with high expectations. In being honest, his kind of people came. I can honestly say I'm glad I came, but I learned more from my hotel than [sorry to say] many a brand activation/panel. Hint: Brands and agencies this is a masterclass to consider. *We still paid like crazy :)
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Hospitality Daily
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Why Art and Creativity Matters in Hospitality Today hospitalitydaily.comHow can art and creativity transform travel and guest experiences? Teresa Muk, Head of Brand and Strategic Marketing at Swire Hotels, joins us to answer this question today.Teresa joined us yesterday to discuss a recent activation they're doing across their hotels (check it out on the Hospitality Daily podcast if you missed it!) 'Encounters Across Cultures’ is being hosted in four cities: Hong Kong, Shanghai, Chengdu, and Beijing - and features artists using biometric data to create music and art that reflect each city's character. These installations will be displayed in The House Collective's hotels through early next year to showcase the blend of art, technology, and culture and celebrate the return of travel post-pandemic.I found this quite impressive and wanted to speak more about it with Teresa to learn how we all can think about how art can play a role in how we provide hospitality. Here are a few highlights from our conversation:1) Why does art matter in hospitality? "Focusing on art and creativity is crucial because travelers want to understand and experience local culture. Culture makes the travel experience so much more unique than just going to a restaurant or going to a shop to buy things. What really makes a memory last is connecting with people locally. That's what sets hospitality brands apart: the experience you can curate and present to your guests. It's how you win their hearts."2) Blending international and local influences"The hospitality experience is always about mixing the international point of view with the local point of view. That's why we came up with the idea of encounters across cultures. When you travel, you really want to have this mix or co*cktail of different cultures you can experience in that place."3) Be friends with your guests"We constantly think about strengthening our connection with whoever comes across our brand or our hotels. How can we become friends with them? We're not looking at our guests as just our guests. We're looking at them as friends. It's about the connection we're trying to create to turn everyone - both the people we work with and our guests - into friends. That's our philosophy, and that’s what sets us apart from the other hospitality brands."But that's not all. We're also getting inspiration today from:• Sarah Chabot on delivering Cyber Monday• Tracy L Prigmore on acquiring a 40-acre vineyard estate•Kevin Boland on hosting a Thanksgiving brunch•adrien gloaguen on a new camping brand•William Murray on inspiration•Regitse Cecillie Rosenvinge on working from inspiring placesCheck it all out here now: https://lnkd.in/gvY8MCYQ If you liked this, you'll love my daily email where I summarize the best ideas from my interviews each day. Subscribe here for free: https://lnkd.in/e8Zdu9cR
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Robert Scribner
Helping entrepreneurs create generational wealth through consultative selling and a true service mindset.
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Choice Hotels International has had some iconic ad campaigns over the years - Johnny Cash's "I've Been Everywhere," The Clash's "Should I Stay or Should I Go," and more. Our newest campaign featuring Keegan-Michael Key tells a great story about our brands, offers humor as only he can do, and is sure to hit home with our guests and keep Choice at the top of their mind reminding them that Choice Hotels provides "A Stay for Any You."Check out an example in the YouTube link below!Noha Abdalla #hotels #marketing #advertising
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Wendy Dixon
Global Chief Growth Officer / PLC Non-Executive Director / Growth Consultant
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If you’ve been in an airport recently, you know, travel is back and the desire to connect, discover, and create lasting memories is more vibrant than ever. These desires align perfectly with the core of what brands aim to offer their consumers. But when the market’s moving at warp speed, what do brands in and around the travel and hospitality categories need to stand out now and thrive tomorrow? Check out the latest report from Clear, M&C Saatchi to find out. #mcsaatchi
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Maxime Van Kerckhoven
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🔔 Attractions Professionals: Do you know what private label in F&B is? A private label refers to products manufactured by one company but sold under another company's brand. For theme parks, zoos, or water parks, this means having a third-party manufacturer 🏭 create products branded with the park's name.Retailers often develop their own private labels, like the goods you find at supermarkets 🛒 under the store's brand.💡 Similarly, private label in F&B is a strategic approach for visitor attractions to offer exclusive branded products. This can boost profitability and customer loyalty by providing high-quality, tailored products to visitors. 🔝🌟 During my last visit to Disneyland Paris, I found some great examples of private label products.A creative way to enhance F&B perception in visitor attractions! 🎢🍽
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Greg Cannon
“…but people will never forget how you made them feel” — Brand Strategy & Customer Experience Leader | Board Member | Advisor // @gcann
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🌟 Hotels and resorts are embracing experiential marketing to create memorable guest experiences and differentiate themselves in a crowded market.From curated culinary experiences to wellness retreats and adventure packages, hospitality brands are going beyond traditional amenities to offer guests unforgettable moments and emotional connections. In an era where experiences matter more than ever, these immersive offerings are driving bookings and brand loyalty.#GregCannon #gcann #gcannTips #BusinessTips #BusinessLeaderTips #DataDrivenStrategy #Interstate15 #i15offical
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James P. Rice
Experienced hospitality professional with a diverse background in Hotels, Restaurants, and Convention Centers. Specializing in Food & Beverag, Events, and Operations, I bring a comprehensive understanding of the industry
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To my Hotel and Hospitality Friends and peers -Share that feeling of attending an eventbefore it happens. I'm thrilled to share my perspective on the resurgence of the incentive market. The incentive segment is making a remarkable comeback. Not only that but off-site parties and events are also regaining popularity. This is heartwarming for someone like me, who has dedicated a career to leadership roles in Catering, Convention Services, and Special Events. It's not just about expanding the horizons of event planning; it's about witnessing our colleagues and friends return to what they love.Over the past few years, the landscape has transformed, especially in how we approach event planning and capturing those precious moments. Just as photographers aim to seize emotional instants, aerial drone footage plays a similar role. It's not merely about the photo; it's about encapsulating the emotions, sharing the event experience, and allowing properties to showcase their offerings beforehand. Let DroneWork.International be your partner in capturing these unforgettable moments.PCMA IMEX ASAE: The Center for Association Leadership Meeting Professionals International Marriott Hotels Hyatt Hotels Corporation Hilton Accor Six Senses Hotels Resorts Spas The Ritz-Carlton Hotel Company, L.L.C. Maritz Global Events#ConventionIndustry, #Events, #Conferences, #TradeShows, #Expos, #EventPlanner, #EventManagement, #MeetingProfessionals, #EventProfs, #EventTech, #EventPlanning, #EventMarketing, #CorporateEvents, #MICEindustry,
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Pradip Unni
CMO | Marketing and Branding Strategist with track record of establishing winning brands and helping businesses grow | Marketing Strategy | Brand Positioning | Marketing Communication |
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This is truly satisfying..I did the brand strategy for a client who was launching his first hotel some 5 years ago.Yesterday, he sought me out to work on the brand strategy for his next project.There is nothing more satisfying than a project done well and a client who comes back for your work.#brandstrategy
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Alae Khaldi
Multi-Property Director of Marketing & Communications | The St. Regis Bali Resort & The Laguna, a Luxury Collection Resort & Spa, Bali | Luxury Hospitality | Digital Marketing | Brand Communications
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Was great to contribute an article about the shifting trends in the hospitality sector and how brands are adapting to the ever-changing dynamics.#Hospitality #Marketing
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Daniel Ayres
Director of Restaurants & Bars, Luxury Operations APEC | Passionate Hospitalitier | Intrapreneur | Mentor & Talent Builder | Orchestrating Success in Asia's Dynamic Hospitality Sector
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New Report Reveals Changing Face of Luxury Travel in Asia Pacific news.marriott.comThe Indispensable Role of Restaurants & Bars in Luxury HotelsIn today's competitive hospitality industry, luxury hotels must go beyond offering extraordinary accommodations and exceptional service. A recent study conducted by The Luxury Group by Marriott International underscores the pivotal role that restaurants and bars play in attracting affluent travelers. This extensive survey conducted among the wealthiest 10% of residents in Australia, Singapore, India, Indonesia, South Korea, and Japan.The findings are clear: Gastronomy, in particular Restaurants & Bars, play a significant factor in the decision-making process of luxury travelers.Key Findings:Fine Dining Options Drive Hotel ChoiceA remarkable 81% of respondents prioritize fine dining options when selecting a hotel. This highlights the necessity for luxury hotels to house exceptional dining establishments that offer unique and memorable culinary experiences.Award-Winning Restaurants & Bars Matter82% of those surveyed seek opportunities to dine in award-winning restaurants & bars. The prestige and recognition associated with these venues can significantly enhance a hotel's reputation.Destination Selection Influenced by Critically Lauded Restaurants83% of affluent travelers choose their destination based on the presence of critically acclaimed restaurants. This suggests that renowned dining spots are not just an amenity but a primary driver of travel decisions.Gastronomy is a Key Element in Holiday PlanningAn overwhelming 88% of respondents indicated that gastronomy is an important aspect when planning their holiday. This reflects a growing trend where Restaurants & Bars experiences are at the forefront of luxury travel itineraries.These findings have profound implications for luxury hotels in the region: -Curate Exceptional Dining Experiences-Pursue Regional Awards-Collaborate with Industry Partners to Drive Reputation-Promote Local and Authentic FlavorsThe study by the Luxury Group by Marriott International highlights a crucial trend in the luxury travel sector: the growing importance of restaurants and bars. For luxury hotels aiming to attract affluent travelers, investing in outstanding culinary experiences is no longer optional—it's essential. #LuxuryHotels #LuxuryTravel #AwardWinningRestaurants
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